no3Ljm Posted April 28, 2016 Posted April 28, 2016 Hello, Thank you for your recent order from HobbyLink Japan. *snip* Luke Wilson HLJ Customer Support http://www.hlj.com/ That's good to know. HLJ is always been nice. But... isn't that Owen Wilson's brother? So that's why there was a May preorder, then? I hope that's the case for May restocking to correct the first re-runs. It's going to be funny if the May restocking also will have the SWS markings. Quote
MAC-X Posted April 28, 2016 Posted April 28, 2016 Well n-y replied to me. They said they can not offer the replacement part. No explanation was given. Guess I'm screwed. I'm not sure why they can't get the replacement part from bandai. Bandai announced they will 'work with' their distributors to send the replacement part to those who bought the Valk, but I'm guessing the distributors have to cover the shipping bill themselves. If so, not surprise NY replied as such. I also received the email from HLJ, and I think they played it smart by getting their customers to ship their Valk together with the replacement part. Quote
Saburo Posted April 28, 2016 Posted April 28, 2016 Hello, Thank you for your recent order from HobbyLink Japan. Bandai has informed us that they made a misprint on the left shoulder of the item "DX Chogokin YF-25 Durandal Valkyrie Alto Saotome Custom Variable Fighter" (BAN968698); they will be providing us with corrected parts on or around May 20. If you currently have this item in your Private Warehouse, please *do not* create a shipment for it. Once we receive the replacement parts from Bandai, we will notify you via e-mail that the item is ready to ship. We will be able to include it with your item when you request its shipping after that time. We apologize for any inconvenience this may have caused, and appreciate your understanding. Thank you for shopping with us! Luke Wilson HLJ Customer Support http://www.hlj.com/ Got this email too but Aaron Miller, I didn't get the celebrity Luke Wilson. Quote
F360 Posted April 28, 2016 Posted April 28, 2016 Got this email too but Aaron Miller, I didn't get the celebrity Luke Wilson. I have a feeling all those names are their stage names. Quote
anubis20 Posted April 28, 2016 Posted April 28, 2016 Yup got that email as well, sucks because i wanted to ship my PW now oh well, i'll wait until the replacement part comes in. Quote
hal9000 Posted April 28, 2016 Posted April 28, 2016 Got mine I last night, and low it is part of the that new SWS group. Quote
Sandman Posted April 28, 2016 Posted April 28, 2016 Is there anyone japan based that could help me obtain the replacement part? Quote
Scyla Posted April 28, 2016 Posted April 28, 2016 (edited) My YF-29 will be in the Space Wercenary Squad.... Edited April 28, 2016 by Scyla Quote
no3Ljm Posted April 28, 2016 Posted April 28, 2016 Is there anyone japan based that could help me obtain the replacement part? Have you tried asking the podcast people? Quote
Lorindor Posted April 29, 2016 Posted April 29, 2016 (edited) Bummer. I ordered with NY... For those out there that do not care about the misprint, I just want to let you know that I'm willing to buy your replacement part if you can get ahold of it for me. Edited April 29, 2016 by Lorindor Quote
recon Posted April 29, 2016 Posted April 29, 2016 Damn my reissued durandal YF-29 has also the misprint tampo problem on the shoulder piece but I got it from NY. Any kind souls willing to help obtain a replacement shoulder piece from Bandai. Shipping cost will be bourne by me of course. Thanks Quote
ULessa Posted April 29, 2016 Posted April 29, 2016 So tempted to get another copy if I could. All that cash though :X Quote
yman1437 Posted April 29, 2016 Posted April 29, 2016 Emailed cdj about the tampo issue yesterday... no reply yet Quote
Loop Posted May 1, 2016 Posted May 1, 2016 I think NY should at least offer the option of the customer covering shipping if they really want the replacement part. Quote
Sandman Posted May 2, 2016 Posted May 2, 2016 I think NY should at least offer the option of the customer covering shipping if they really want the replacement part. Yeah that would be a decent thing for them to do but they aren't really known for being decent. Quote
Scyla Posted May 2, 2016 Posted May 2, 2016 I think NY should at least offer the option of the customer covering shipping if they really want the replacement part. I would gladly pay shipping if I get the replacement part. So far NY hasn't responded to my ticket. Quote
Universe1010 Posted May 2, 2016 Posted May 2, 2016 FYI I would avoid nippon yassan if I can. Their customer service is terrible. Quote
neoexcaliber Posted May 2, 2016 Posted May 2, 2016 It's Golden Week so I'm assuming NY would be off the entire week... which means I'm not going to get my HMR Roy anytime soon. Quote
F360 Posted May 2, 2016 Posted May 2, 2016 It's Golden Week so I'm assuming NY would be off the entire week... which means I'm not going to get my HMR Roy anytime soon. Didn't you pay awhile ago? did Roy mess up their whole automatic invoice system ? Quote
Loop Posted May 2, 2016 Posted May 2, 2016 (edited) FYI I would avoid nippon yassan if I can. Their customer service is terrible.I have for the most part stopped ordering from NY unless it's a Tamashii web exclusive. I primarily order from HLJ because of the great service and private warehouse option.Golden week is always brutal when waiting on something from JP. My last order from HLJ luckily shipped out before Golden week started. Edited May 2, 2016 by Loop Quote
Bub Posted May 3, 2016 Posted May 3, 2016 Even this reissue on display has the "SWS" shoulder... OT, on another store I saw this YF-30 also with a "SWS" on its left shoulder. Quote
Saburo Posted May 3, 2016 Posted May 3, 2016 (edited) Just checked the photos of my YF-30 and after all this time I didn't notice the SWS (left shoulder) on it. https://flic.kr/p/oHqXHe'> Edited May 3, 2016 by Saburo Quote
Lolicon Posted May 3, 2016 Posted May 3, 2016 Just checked the photos of my YF-30 and after all this time I didn't notice the SWS on it. OH F U BANDAI! Checked the one I have out on display and it says SWS too. Now I have to dig out my other YF-30 and check it too. Quote
mog_kupo Posted May 3, 2016 Posted May 3, 2016 Not only that, but it has the same mistake in the box art And yes, mine its of the SWS squad too, wich I think its funny btw Quote
Saburo Posted May 3, 2016 Posted May 3, 2016 (edited) Normally I would be annoyed about the error, but in this case its funny. I have taken photos, handled, swooshed, transformed the YF-30 and owned it for years and never noticed it till now. :lol: You slid this one past us Bandai... S\/\/S Edited May 3, 2016 by Saburo Quote
Lolicon Posted May 3, 2016 Posted May 3, 2016 Guess it shouldn't be a surprise since roughly half the text on the 30 is upside down. Quote
seti88 Posted May 3, 2016 Posted May 3, 2016 LOL this thread is making everyone check their 30. Mine has it. The SWS club membership just got larger... Quote
Tallman Posted May 3, 2016 Posted May 3, 2016 Oh no, mine as well. Maybe this is planned for Bandai, so that they can issue YF30 ver. 2 or renewal version Quote
wmkjr Posted May 3, 2016 Posted May 3, 2016 I think everyone's YF-30 has the SWS. Even the valk on the box art has it too. Quote
Chronocidal Posted May 3, 2016 Posted May 3, 2016 I almost wouldn't be surprised if the YF-30 thing is on purpose. You get one canard correct for both battroid and fighter, similar to how the VF-1's gunpod always had UN SPACY upside down on one side. I did check a screenshot from the game though, and the canards there both have SMS oriented to be right side up in battroid. I'd guess it pretty much boils down to Bandai probably not being familiar enough with the alphabet to know the difference. Quote
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