BANDAI DX YF-19!!

[t040484]

That is crazy, the amount of money we pay. Maybe i should start making unboxing video everytime. For returning purposes, if something does go wrong. 

[eggy99]

 

Do you have any photos of when you opened the box initially? Where did you purchase yours from?

I'm in the process of returning one of these to Amazon.jp as it had the same type of  damage on it, along with the opposite leg that had been snapped off at the top of the intake. It was sold to me as new, but the box had been opened and the trays were in the wrong order.  All the evidence points to someone returning it as new after screwing up while trying to swing the legs into position.  I thought it was manufacturing defect as well until I started transformation on mine and the leg fell off.  

Perhaps you were sold the that was returned to Amazon by @onnasake. That was returned as damaged so it shouldn't have been returned as New. 

@onnasakecan provide more about it.

[Blknblumark]

 

Perhaps you were sold the that was returned to Amazon by @onnasake. That was returned as damaged so it shouldn't have been returned as New. 

@onnasakecan provide more about it.

For giggles I checked onnasake's post on pg 88, and the break line is different, but the breakpoints are the same. 

[eggy99]

It's tragic when ever I see a valk suffer a such a break.

Hope you can get a replacement or refund.

[Lolicon]

 

For giggles I checked onnasake's post on pg 88, and the break line is different, but the breakpoints are the same. 

It hurts seeing a break like that, and I see breaks like that all the time on humans. 

Edited March 13, 2019 by Lolicon
spelling again

[onnasake]

 

For giggles I checked onnasake's post on pg 88, and the break line is different, but the breakpoints are the same. 

I thought that was my picture and I then I was like "wait a minute....that's not my carpet!"

 

Different carpet, but same break.

[Blknblumark]

I may be keeping this thing even though its broken.  I was quoted $299 (more than I paid) to ship this thing back to japan!

Anybody have experience with returning things to amazon jp from the USA?  I mean they say they will refund the shipping costs but I doubt they will when it's more than the refund value!

[Sanity is Optional]

Seller ought to be paying for shipping if you received a defective product.

Have you contacted Amazon? They may cover shipping and/or refund.

 

[edit] It's important to check if the item was shipped by Amazon, or if it was shipped by the seller.

I think you can file for refund through Amazon in either case, as you received a broken item.

Edited March 13, 2019 by Sanity is Optional

[Pontus]

 

I may be keeping this thing even though its broken.  I was quoted $299 (more than I paid) to ship this thing back to japan!

Anybody have experience with returning things to amazon jp from the USA?  I mean they say they will refund the shipping costs but I doubt they will when it's more than the refund value!

Push the issue with Amazon if you have to, but they are awesome about backing up sales even if it wasn't fulfilled by them.  I bought a cell phone from a shady seller once, and when I went to activate it, it came up that the previous owner hadn't paid for it, thus was technically stolen.  I wasn't about to send back stolen goods for them to rip off someone else, so I took it to the police, got a case number and requested a refund which the seller of course wouldn't give me without the goods returned (got pretty po'd about it too).  But Amazon did... after a few phone calls, emails, and giving the seller a chance to do right.  I don't know how that seller is still on Amazon since they are still getting negative reviews for shady cell phones (among other things).  Amazon is pretty awful about keeping track of shady sellers, dispute resolution, and communications, but they do a great job of keeping customers happy otherwise.

[onnasake]

Before you do anything, write to Bandai directly, and include pics of course.  Just be detailed and sincere.   They wrote me back right away, in English:

https://support-bandai.secure.force.com/inquiryen?id=a0R0K00000DFT9W

[Pontus]

 

Before you do anything, write to Bandai directly, and include pics of course.  Just be detailed and sincere.   They wrote me back right away, in English:

https://support-bandai.secure.force.com/inquiryen?id=a0R0K00000DFT9W

Hmm... I wonder if they'd send me a new head cannon.  Has anyone else asked for a new one?

[Mommar]

 

Seller ought to be paying for shipping if you received a defective product.

This was my same argument before Ami-Ami banned me from their store.

[jenius]

 

This was my same argument before Ami-Ami banned me from their store.

Stores usually state their policy in this somewhere on the website. If you purchase from them, you're agreeing to their terms. If you then choose to violate their terms, say, by forcing a refund through PayPal, then you should view that as a nuclear option that will end your relationship.

[Mommar]

 

Stores usually state their policy in this somewhere on the website. If you purchase from them, you're agreeing to their terms. If you then choose to violate their terms, say, by forcing a refund through PayPal, then you should view that as a nuclear option that will end your relationship.

That isn’t how I forced it at all.

[tekering]

 

I was quoted $299 (more than I paid) to ship this thing back to japan!

Quoted by who?  

There is literally nowhere on Earth where it could cost that much to send a toy back to Japan.  Are you on the International Space Station?

[Pontus]

 

Quoted by who?  

There is literally nowhere on Earth where it could cost that much to send a toy back to Japan.  Are you on the International Space Station?

Shipping costs to the ISS are now down to a measly $1700/kg thanks to SpaceX, although I would think return shipping would be free since there's always room on the way back and it has to come down anyway.

[Blknblumark]

 

Quoted by who?  

There is literally nowhere on Earth where it could cost that much to send a toy back to Japan.  Are you on the International Space Station?

Northern Virginia.  It was the UPS store. I agree it is crazy BS.  

There were/are several factors. First, I just walked in to a UPS store, who of course hikes up the price.  Second, Amazon required DHL Worldwide Express for the return, no other method was acceptable to them. Third, they required it be insured for 25,000 jpy.  Fourth, the package is ever so slightly big enough to be classified for a larger size, and the default weight went up to 44lbs. 

The UPS store's price was only slightly higher than DHL's website, which initially quoted me $279. I had the UPS store give me the weight and dimensions so I knew what to put in.

In the end, I used DHL's website to pre-pay for the shipment, along with a coupon for 25% off.  It still wasn't cheap and ran me just under $200, not including an automatic 20% upcharge in case I was lying to them on weight/size. This was the cheapest way I could find to send the package and still meet amazon's requirements, including asking a friend who works in logistics if he knew a different way, and calling DHL direct for some schmoozing.

I got an email from amazon saying they understood the shipping charge and would be refunding me the purchase price (including shipping it to me) along with a large portion of the return shipping. The rest of the return shipping would be on a amazon gift card, which will likely go to HMRs or Arcadia flight stands.

 

[spacemanoeuvres]

Wow that sounds crazy. Fingers crossed it works out in the end

[kkx]

 

Northern Virginia.  It was the UPS store. I agree it is crazy BS.  

There were/are several factors. First, I just walked in to a UPS store, who of course hikes up the price.  Second, Amazon required DHL Worldwide Express for the return, no other method was acceptable to them. Third, they required it be insured for 25,000 jpy.  Fourth, the package is ever so slightly big enough to be classified for a larger size, and the default weight went up to 44lbs. 

The UPS store's price was only slightly higher than DHL's website, which initially quoted me $279. I had the UPS store give me the weight and dimensions so I knew what to put in.

In the end, I used DHL's website to pre-pay for the shipment, along with a coupon for 25% off.  It still wasn't cheap and ran me just under $200, not including an automatic 20% upcharge in case I was lying to them on weight/size. This was the cheapest way I could find to send the package and still meet amazon's requirements, including asking a friend who works in logistics if he knew a different way, and calling DHL direct for some schmoozing.

I got an email from amazon saying they understood the shipping charge and would be refunding me the purchase price (including shipping it to me) along with a large portion of the return shipping. The rest of the return shipping would be on a amazon gift card, which will likely go to HMRs or Arcadia flight stands.

 

Wow..... From now on, I will consider very carefully when I buy any items from Amazon.jp.

[no3Ljm]

 

Wow..... From now on, I will consider very carefully when I buy any items from Amazon.jp.

It is what it is. Every online stores have their own policies.

 

[kkx]

 

It is what it is. Every online stores have their own policies.

 

I think my problem is that I am very complacent about returning items. Spoiled by Amazon US and other US online and physical store.

I have to be mindful of different policies when shopping outside of US.

[anubis20]

 

I may be keeping this thing even though its broken.  I was quoted $299 (more than I paid) to ship this thing back to japan!

Anybody have experience with returning things to amazon jp from the USA?  I mean they say they will refund the shipping costs but I doubt they will when it's more than the refund value!

Ive returned items on Amazon Japan through DHL and they paid for everything. Its weird how its done (DHL account and emailing some stuff) and its hard to explain but they took care of everything. You can contact DHL customer service after amazon authorizes the return, they give some instructions in that return email. 

[NeoMatter]

Chogokin DX VFs by Vicki Lee, on Flickr

Dog Fight by Vicki Lee, on Flickr

[seti88]

[Bolt]

Some of my favorite Valkyrie’s.

[Blknblumark]

On 3/14/2019 at 10:47 PM, Blknblumark said:

Northern Virginia.  It was the UPS store. I agree it is crazy BS.  

There were/are several factors. First, I just walked in to a UPS store, who of course hikes up the price.  Second, Amazon required DHL Worldwide Express for the return, no other method was acceptable to them. Third, they required it be insured for 25,000 jpy.  Fourth, the package is ever so slightly big enough to be classified for a larger size, and the default weight went up to 44lbs. 

The UPS store's price was only slightly higher than DHL's website, which initially quoted me $279. I had the UPS store give me the weight and dimensions so I knew what to put in.

In the end, I used DHL's website to pre-pay for the shipment, along with a coupon for 25% off.  It still wasn't cheap and ran me just under $200, not including an automatic 20% upcharge in case I was lying to them on weight/size. This was the cheapest way I could find to send the package and still meet amazon's requirements, including asking a friend who works in logistics if he knew a different way, and calling DHL direct for some schmoozing.

I got an email from amazon saying they understood the shipping charge and would be refunding me the purchase price (including shipping it to me) along with a large portion of the return shipping. The rest of the return shipping would be on a amazon gift card, which will likely go to HMRs or Arcadia flight stands.

 

Just realized I did not provide an update. Amazon got the busted one back, and did refund the item, initial shipping, and 12k of return shipping. The remainder of the return shipping was applied to my account as a gift card, which I promptly spent on the HMR VF-4.  

I have another YF-19 coming that I got for ever so slightly more than the first one. After all of the stress of having so much money in limbo went away I realized that some of the sour feelings I experienced was related to knowing how good what I no longer had was. 

[Foblander]

Anyone experience any looseness from this toy or is it holding up pretty well so far?

[kkx]

12 hours ago, Blknblumark said:

Just realized I did not provide an update. Amazon got the busted one back, and did refund the item, initial shipping, and 12k of return shipping. The remainder of the return shipping was applied to my account as a gift card, which I promptly spent on the HMR VF-4.  

I have another YF-19 coming that I got for ever so slightly more than the first one. After all of the stress of having so much money in limbo went away I realized that some of the sour feelings I experienced was related to knowing how good what I no longer had was. 

Thanks for the update. I appreciate knowing what to expect if I ever need to deal with a return to amazon.jp.

[Ridden001]

On 3/12/2019 at 9:14 AM, Foblander said:

Mine came with a little out the box. It was definitely not from mishandling. 

That actually looks like they cut the sprues to deep along the edge.  You’ll see that happen a lot along curved edges in folks new to Gunpla.

[seti88]

On 3/29/2019 at 12:49 PM, Foblander said:

Anyone experience any looseness from this toy or is it holding up pretty well so far?

Still holding up pretty well, no looseness detected. 

[RedLion]

Anyone know if there are any more available and what is the best price?

 

Thanks

[Pontus]

1 minute ago, RedLion said:

Anyone know if there are any more available and what is the best price?

 

Thanks

One just came up in the for sale section for only $250.  Shipping is $50 from Australia, but that's about the same total that I paid from Japan.  I think there may be another for $280 iirc.  Might be sold though.

[no3Ljm]

46 minutes ago, RedLion said:

Anyone know if there are any more available and what is the best price?

 

Thanks

Mandarake has it from Y26000 to Y28000. Nippon-Yasan has it for Y31500. But those without shipping yet. So more or less you will play safe within the budget from $250 to $300.

 

Edited April 6, 2019 by no3Ljm

[RedLion]

On 4/6/2019 at 4:00 PM, Pontus said:

One just came up in the for sale section for only $250.  Shipping is $50 from Australia, but that's about the same total that I paid from Japan.  I think there may be another for $280 iirc.  Might be sold though.

Thanks for the info. Where is the store?

 

[RedLion]

On 4/6/2019 at 4:41 PM, no3Ljm said:

Mandarake has it from Y26000 to Y28000. Nippon-Yasan has it for Y31500. But those without shipping yet. So more or less you will play safe within the budget from $250 to $300.

 

Thanks  I will check this out.