xrentonx Posted October 31, 2013 Posted October 31, 2013 I am also in the preparing-to-prepare-some-more club! Quote
Mommar Posted October 31, 2013 Posted October 31, 2013 Sounds like we're all in the preparing stage. I wonder if that means they never got their shipments or that they're held up by Bandai for some reason? Quote
TCracker Posted October 31, 2013 Posted October 31, 2013 just received my 25G super parts. pics later! Quote
wm cheng Posted October 31, 2013 Posted October 31, 2013 Same boat here, my last thing VF-25A from NY was in "Preparation in Progress" for 10 days - so I expect the same with the VF-25G super parts... ;-( Quote
Guest davidwhangchoi Posted October 31, 2013 Posted October 31, 2013 (edited) as long as you didn't pay crazy for express shipping you should be good. if you did... definitely avoid this thread until your stuff ships out to avoid trolling yourselves by reading those that shipped out getting theirs now Edited October 31, 2013 by davidwhangchoi Quote
zulu Posted October 31, 2013 Posted October 31, 2013 @ TCracker- dam those pics look great. I hope I get my package today Quote
skullmilitia Posted October 31, 2013 Posted October 31, 2013 Nice pics TC! Still, I want Tornados. Lol Quote
MacrossJunkie Posted October 31, 2013 Posted October 31, 2013 Nice poses, TC. I know that crotch plate is correct, but the plain looks of it in contrast to the rest of the super parts just seems wrong. Quote
barurutor Posted November 1, 2013 Posted November 1, 2013 Nice pics TCracker! Looks like i'm gonna have to get the 25G super parts as well once my 25G ships from Buyee. Quote
Mommar Posted November 1, 2013 Posted November 1, 2013 Nice poses, TC. I know that crotch plate is correct, but the plain looks of it in contrast to the rest of the super parts just seems wrong. I'm with you man. In this instance changing the color for a better look was more important then getting it anime accurate... kinda like how Ozma's gunpod color is different, and cooler, then the Anime version. Quote
Valkyrie Magnus Posted November 1, 2013 Posted November 1, 2013 Mine has been in preparation for a week now too Quote
Mommar Posted November 1, 2013 Posted November 1, 2013 Took them a whole frakking week to ship... Quote
funkymonkeyjavajunky Posted November 1, 2013 Posted November 1, 2013 Mine also shipped from NY. Very slow processing. They must be using turtles. Quote
Valkyrie Magnus Posted November 1, 2013 Posted November 1, 2013 Mine also shipped from NY. Very slow processing. They must be using turtles. I finally got my shipping notice and yes I think they used turtles Quote
Loop Posted November 1, 2013 Posted November 1, 2013 Grrrr, still waiting no shipment notice yet. Quote
wm cheng Posted November 1, 2013 Posted November 1, 2013 I wonder what happened? Did they cut back labour? They weren't always like this. Quote
Newtype78 Posted November 1, 2013 Posted November 1, 2013 I've noticed shipping has been slow to complete from NY. I've also noticed slowness in response to inquiries made to their CS department. I sent an inquiry for one of my orders over a week ago, still no response. Quote
MacrossJunkie Posted November 1, 2013 Posted November 1, 2013 Got my shipping notice around 3 AM. That makes it a little over 4 days of preparation for shipping. Quote
Benson13 Posted November 1, 2013 Posted November 1, 2013 Mine needs to ship ASAP because I'm moving in two weeks. Quote
MacrossJunkie Posted November 1, 2013 Posted November 1, 2013 Mine needs to ship ASAP because I'm moving in two weeks. I hope you picked a fast shipping option. Quote
Guest davidwhangchoi Posted November 1, 2013 Posted November 1, 2013 I wonder what happened? Did they cut back labour? They weren't always like this. nope. been the same for a while... when they first started out and were smaller they were really good with customer service and shipping and packing was nice and timely. putting a note in each shipping box showing how much they care for the customer. but through word of mouth they've become the go to place for most everyone for web exclusives. and still keeping their old system. didn't expand their workforce by much nor update their inventory system. most of their stuff still ship out in a timely manner but once in a while (which is a bit more common these days) a few items get delayed. the biggest problem was in the beginning when they were small they didn't really need a good inventory system for orders. but since they are getting alot more volume, they are taking in the increased profits without revamping their order system. from a business prospective they are making an often mistake of maximizing profits without adapting to compensate for the amount of volume they take on. (ie more orders = expanding workforce, improving customer service to take on higher volumes.) (hlj, hobby search , amiami limit the amount of volume of orders taken to keep things under control. NY seems to take in orders at a much higher volume than they can handle..) bc their inventory system is still simple, they ship out orders at random with no regard to early payers and some customers getting shipped out while others are delayed a week or two in no particular order. their customer service was really good at responding till this year. as they become very unresponsive with many e-mails getting ignored... especially when things go wrong (when you need customer service the most.) i still like them but i do get steamed when they blow off or don't respond. i know it's not personal but they just need to expand their customer service work force or manage the orders they take on more responsibly. it was a matter of time when others felt the decline in quality of customer service but since it's still a small percentage of delays and ignored emails. overall they're still ok. Quote
anubis20 Posted November 1, 2013 Posted November 1, 2013 I got the preparation email on the 28th Quote
wm cheng Posted November 1, 2013 Posted November 1, 2013 (edited) We should all "contact" them en-mass - that might get their attention. Maybe we should all post a nice polite message asking them about their timely processing on facebook. They seem to update that, its in English and its something other customers will see. What do you guys think? It will only work if we all do it together. Edited November 1, 2013 by wm cheng Quote
anime52k8 Posted November 1, 2013 Posted November 1, 2013 I think all it will do is flood their CS department with spam that will make it harder for customers with legitimate questions and concerns to get responses in a timely fashion if at all. Quote
Dobber Posted November 1, 2013 Posted November 1, 2013 CDJ has shipped my 25A! Hopefully it won't take too long to get here. Chose the airmail option. Chris Quote
Kyp Durron Posted November 2, 2013 Posted November 2, 2013 CDJ has shipped my 25A! Hopefully it won't take too long to get here. Chose the airmail option. Chris You have chosen wisely, my friend, you'll love it. -Kyp Quote
UN Spacy Posted November 2, 2013 Author Posted November 2, 2013 Mine isn't shipping until the RVF-25 parts are released. Quote
Loop Posted November 2, 2013 Posted November 2, 2013 Mine isn't shipping until the RVF-25 parts are released. Well for how long it's taking, I should have just did that LOL. Quote
YF-29 Durandal Posted November 2, 2013 Posted November 2, 2013 (edited) The RVF-25 is available at CD Japan for 11,200 JPY if anyone still wants one. http://www.cdjapan.co.jp/goods/goods_detail.html?KEY=NEOGDS-82545 Edited November 2, 2013 by YF-29 Durandal Quote
Scyla Posted November 2, 2013 Posted November 2, 2013 I transformed my VF-25A. The joints are great. I wish the finish was that good on the YF-29 and VF-25F to G. So a Ozma Custom reissue has the potential to be an awesome toy. I'm a little sad that I already have an VF-25S, Quote
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