Revoltech transforming VF-1S problem

[-Snowblind-]

I recently purchased a Revoltech transforming VF-1S while on vacation. I didn't open it until I got home, and found to my dismay that part of the foot/thruster was missing. Since I don't speak the language, and I don't think there are any english contact options for Kaiyodo, are there any other ways to go about getting this corrected?

[GXPT2000]

there are two ways that I know that can solve the problem.

contact the person/shop you got the product.

or if you have the ability, make a recast of the foot and paint it..(that is, if you know how and have the required supplies) since the foot parts seem to be the same(from my experience with this somewhat awesome toy.)

[Matrix Soul]

I've been to cons where Kaiyodo has presence, so even if you solve the problem before hand, I'll get their contact info and see if something like this can be remedied in the future.