wwkkim Posted December 10, 2008 Posted December 10, 2008 Yeah, I've sent them an email like 5 days ago and still no reply. Does anyone know their number in Japan? Thanks a lot guys Quote
Tsuchiro Posted December 10, 2008 Posted December 10, 2008 (edited) Contact Information OverDrive, Inc. Harada Bldg 1F 5-9-7 Asakusabashi, Taito-ku Tokyo, 111-0053, Japan Tel:+81-3-5835-0647 Fax:+81-3-5835-0648 There you go. It's under About Edited December 10, 2008 by Tsuchiro Quote
edwin3060 Posted December 10, 2008 Posted December 10, 2008 (edited) Hmm they promptly replied to my emails when I sent them-- did you use the contact form on their website? Edited December 10, 2008 by edwin3060 Quote
optimator88 Posted December 10, 2008 Posted December 10, 2008 I sent them some emails a month ago and never got a reply. Good luck. Quote
jenius Posted December 10, 2008 Posted December 10, 2008 I've arranged many transactions with them through email. I wonder if they have issues with spam screening or something... I know it's a small staff probably handling a pretty heavy load of emails. Quote
wwkkim Posted December 10, 2008 Author Posted December 10, 2008 Hmm they promptly replied to my emails when I sent them-- did you use the contact form on their website? Direct email - sometimes got reply Contact Form - never got reply. Quote
edwin3060 Posted December 10, 2008 Posted December 10, 2008 That's really weird then. Granted, I have only pre-ordered the 3 Banpresto figurines from them, but they promptly answered all my questions. Maybe their standard of service goes down after the money changes hands? Quote
ruskiiVFaussie Posted December 10, 2008 Posted December 10, 2008 (edited) They are VERY good with their communication. Dey da friendly guyz! Edited December 10, 2008 by ruskiiVFaussie Quote
Ghostkiller Posted December 10, 2008 Posted December 10, 2008 (edited) they always reply 1 day after my e mail is sent you should check your spam folder it could be your issue Edited December 10, 2008 by Ghostkiller Quote
Save Posted December 10, 2008 Posted December 10, 2008 wwkkim pm me your email address and I will forward it to them to find the email you sent. They check the forum here so I'm sure they will read this post but they won't be able to match your email with your MW user name. The staff is small and they do get tons of email so yeah they will miss some emails, just make sure to check your spam folder too. Quote
wwkkim Posted December 10, 2008 Author Posted December 10, 2008 wwkkim pm me your email address and I will forward it to them to find the email you sent. They check the forum here so I'm sure they will read this post but they won't be able to match your email with your MW user name. The staff is small and they do get tons of email so yeah they will miss some emails, just make sure to check your spam folder too. Hey Save thank you. Actually I've called them yesterday and was able to talk out the business. I'm more of a phone-guy than email-guy hehe. Anyways, thank you everyone and yes, I've talked with a man from overdrive and they say they've sent the email but it wasn't in my inbox nor spam box. So I guess something was wrong with my gmail account. Quote
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