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Attention All Rogers Customers


The Shade

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Hey everyone.

This is for Canadian customers of Rogers High Speed Internet.

Have any of you been noticing that your bittorent, itunes or podcast downloads been slow lately? Have you called Rogers support and they told you that it's your computer, modem, or router? It's not. It's Rogers. They have begun implementing what's being called packet shaping, whereby they are controlling or actually limiting the number of simultaneous connections you can make. Basically, anything over 3 upload connections and that's it. For those bt, itunes and podcast that are dependent on a large number of connections, this means that your downloads are slowed to a snails crawl, unless you are able to connect to someone with high bandwidth (in bittorent's case)

This new limit is different than the 60 GB bandwidth limit that was announced in March '05. Back then, there was an announcement and it was common knowledge. This new limit was unannounced, and no one knows exactly when it started(best guess is sometime around the end of October or early November).

Word of this is only slowly spreading across the net since everyone thinks their equipment is the cause. If you call Rogers, their tech support may not even be aware of the new limit and will blame your equipment/software. So far, Shaw and Eastlink customers don't seem to be affected, but for how long?

So, what are we to do? Switch over to Bell? Downgrade to dial up since we seem to have lost the very thing we needed high speed for?

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