I bought a DVD/VCR Combo Player in Brandsmart, and when I hooked it up it had lousy picture and some weird lines across the screen while Watching DVD's, and the player (panasonic) didn't even come with A/V Cable, just one of those lousy cable that go RF cables, so when I went to return the player, they didn't want to take it back because they said I had lost the A/V Cable, so I opened the Player Manual and showed them that it didn't even come with that cable listed, and they were still mad because they couldn't understand how the player could come without it.
Needles to say they are a bunch of idiots that don't know what they hell they sell.