Actually I was pissed when my VF-0A arm. But I fixed it and got over it. After 1 day. What am I going to do, hold a grudge against some company over a toy? I've already told them what I thought with my wallet thankyou, and that's by cutting back on purchases.
True that I'm a collector that is too forgiving, but I also just don't sweat the small stuff. I've never gotten a perfect product before, Yamato, Bandai or otherwise. If I never forgave a company for making a minor flaw, I wouldn't collect anything in my lifetime.
EDIT: And yes, my YF-19s and VF-1s are mass market models and not direct from Yamato like Grahams.
Little I could do when I don't have a camera. While the others were having broken YF-19s, I didn't do much as I didn't have the time to touch mine. I transformed it before then numerous times....and it's still sitting pretty. And rather than focusing my energy on crying over how the manual doesn't seem to get me the results I want, I used logic to figured it out for myself.
They YF-19 is good plastic. Like the 1/48 VF-1. Never had anything broken yet. The only time I've done that is when I've stepped on it. Unfortunately, I am not that privileged.