Radioguy

My condolences.

If the box is gone, then it's hard (maybe not impossible, but it would be uncertain). You certainly don't need the shipper or shipping box though.

First, don't set yourself up for a fall on this one by assuming the worst. Let Amazon tell you if they won't resolve it, but please keep in mind that when you contact them to immediately include that you approached the manufacturer, who specifically advised you to take this course of action. I mean, you literally have it in writing. Use it to your advantage here. I have dealt with Amazon, Amazon UK, and Amazon Japan quite a bit, more than I'd like, and I speak from experience when I say I literally believe you can get them to refund you on this. If they do, I doubt they'll let you keep it (don't say no if they do though!), but however you return it (at Whole Foods is easypeasy), have peace of mind that they will either list it as used and damaged by their resale arm, or sell it off as salvage in a pallet to some closeout store as such. No one will be screwed by you returning it. Given the situation with Bandai right now, really the best outcome would be a refund and rebuy for a chance at a better antenna. In fact, I can tell you now that the price offset between when you bought it and now would be enough for some to do a return and rebuy just to save some money. I assume you have used chat to converse with Amazon, and you still can, but actually speaking to someone on the phone who hears you as a human being can often tip things in a customer's favor. I recommend going that route now. If you do, the Amazon number is (206) 922-0080. .... As for Bandai, I would love to know what they say in response to the picture (and link?) you sent of the established Tamashii storefront. They cannot deny it, when such things are set up by Amazon in partnership with brands. https://www.amazon.com/stores/TAMASHIINATIONS/page/D4E2B0A7-47D9-4337-9B53-65739F8672E7 https://www.amazon.com/stores/TAMASHIINATIONSMACROSS/page/3807F0A4-461C-42CB-943B-32008141E5AD Those are pretty much permanent storefronts. I've seen such pages which are still on Amazon for brands that have been defunct for years but were set up before they went under. Bandai can't deny it exists or that they are part of why. Best of luck!

WTF??? That's not the level of service I used to get when they were Bluefin. Last time I had something like this happen, I showed them proof of purchase and they sent me a whole damned new figure. Hopefully when you contacted them, you mentioned the damaged part, but didn't insist on a part replacement, but simply a resolution. They might feel sending you a second figure, as ridiculous as that sounds, might be easier for them. (Happened to me) Hang on, Amazon will likely still take care of you. Tell them what the mfgr said, take advantage of the refund, and, if the price has risen, during the same call have them refund the difference back to you on the new order (likely will be a credit for a future purchase, but they are Amazon, you'll end up using it). Thing is, I think the price has dropped since you bought it, so you would likely save money in this scenario. Good luck!

Well, having BW license to TT, with Takara kinda being old blood enemies of Bandai would probably provoke Bandai to respond to Toho some way. If it happened, it would be region-restricted anyway, maybe a Tamashii Store-exclusive, and HG would still cry foul for it being something that would "obviously" be sought after in the west. They'd complain about the proxies and their agents going to the stores to buy them, etc.

Glaug PO $141.90 https://www.kitzconcept.com/index.php?route=product/product&product_id=147 Recon Battlepod/Regult PO $115.00 https://www.kitzconcept.com/index.php?route=product/product&product_id=146 Artillery Battlepod/Regult 2-pack Restock PO US$239.00 https://www.kitzconcept.com/index.php?route=product/product&product_id=145 Artillery Battlepod/Regult 2-pack In-Stock US$239.00 (While supplies last) https://www.kitzconcept.com/index.php?route=product/product&product_id=129 Battlepod/Regult In-Stock $132.90 https://www.kitzconcept.com/index.php?route=product/product&product_id=135

Seeing Jetfire on the box still instills hope.

KC Update:

Same!

Show.Z got a lot of complaints about the flaps, and even returns, so I think they are on top of that. Frankly, if you order the deluxe, the box the extra parts come in fills the space in the shipper next to the flap, so there's rarely an issue there. It was sellers shipping the standard without something there that led to bent flaps. Stuff damaged in shipping though...different story.

I'd love that.

If you do, you're not so far from me that I won't go through your trash. 😄

Well, a VF-1 would be nice but for the lack of western distribution. I've just assumed they haven't issued any SDFM-era stuff due to not being able to maximize the monetization of them, but who knows. Snap-fits from that era, especially if they market a few color variants, or non-core versions like, say a Virgin Road VF-1D, or Alaska Base VF-1A, would allow Bandai to offer something that could attract some DX/HMR fans and would be more affordable than those releases of more niche variants which might languish more on a store shelf.

And the SDF-1 adapter?

At least he addressed it!