Hi everybody,
i don't know where can i ask about this problem.
Does anyone use to face this and which choice you select?
i ordered super part movie edition for VF-1 and nippon yasan reply me like this after waiting for more than 1.5 year.
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Thank you for your message
Sir , i regret to inform you even if you change the shipping method (because we cannot ship by SAL) we won't be able to honor your order.
Our supplier cancelled our stock for this product. We tried to find with another supplier this product, but it takes a lot of time (months) and even that we are able to tell you if at the end we will be able to ship your order.
We are terrible sorry for the inconvenience, here the option we can offer you:
- refund your order by store credit (time to make a proper refund has been expired)
- if there are something on the website, make an exception and switch the product (prices have to be equivalent)
- keep the order but we do not know when it will be ship , change now or after the shipping method.
Come back to us, new ticket: Super parts.
Kind Regards
Nippon-yasan.com
Customer Service