Test_Pilot_2
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Test_Pilot
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Don't remember, was years ago.
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Nin-Nin Game is offering pay later for anyone that wants to play Russian Roulette with their money and experience: https://www.nin-nin-game.com/en/dx-chogokin/158528-dx-chogokin-macross-frontier-vf-27sp-super-lucifer-valkyrie-revival-ver-limited-edition-bandai-spirits-.html
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Ordered at Yoyakunow - the shipping matter was off-putting, but the customer service, follow-up, shipping speed, and overall experience was awesome. Hopefully, it wasn't because it was my first purchase there. We'll see.
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Your Most Recent General Toy Purchase - 2024 Edition
Test_Pilot_2 replied to azrael's topic in Anime or Science Fiction
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Mine seems solid so far. I'm sure I've been Bandai'd somewhere so we'll see. Just got it transformed and added all the armor... I did think the hips were super tight, but here at the end the thing is standing on its own holding its weight so I'm ok with the tight joints. Everything seems ok, anything off is likely my fault. Thing looks bad ass.
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Your Most Recent General Toy Purchase - 2024 Edition
Test_Pilot_2 replied to azrael's topic in Anime or Science Fiction
Just finished putting this together, but g920 + shifter + stand... going to have some fun racing on the couch with this. Stand folds up nice for storage, too!- 491 replies
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It was originally marked as the UPS WW Saver, but the shipping time was practically overnight... so I think as someone mentioned - something got goofed and instead of saver, they upgraded to warp shipping.
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Armored Ozma - you know you think brown shipper boxes are sexy. Got here impossibly fast. Jimmy Johns has been outdone.
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Your Most Recent General Toy Purchase - 2024 Edition
Test_Pilot_2 replied to azrael's topic in Anime or Science Fiction
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So not buying this shipping cost right now. Box is same/similar size to the 1/60 YF-21... Maybe even a hair smaller. Packaging was not extraordinary... Shipping cost was substantially higher. On the flipside, still got my $$$ worth. It got here insanely fast.
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I don't think it's tied to physical weight as others have pointed out. Some shipping methods equate the size of the box to a certain weight due to volume. After seeing the size of the box in videos, if Yoya wanted to protect the product, they'd have to use a big box, hopefully packed with stuff to keep it from moving or getting smushed if the unthinkable happens. Once it gets here though, I'll share. It's out for delivery right now so crossing my fingers the delivery person is good. At the same time, I purchased extra insurance just in case they're not.
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I think as long as you stick to one-offs, you're fine. Multiple purchases - you're playing Russian Roulette. See a sweet deal where it would make sense for it to ship alongside other items in-flight (even weeks in advance before manufacturer release date) - not happening. Don't count any shipping savings as part of the deal - you won't be able to leverage them regardless of how much sense it makes. Nin-Nin Game customer service won't (or can't) bother to help. Always purchase with a credit card (if you're in the United States) so you can protect yourself in case they leverage predatory tactics. I say "predatory tactics" because Nin-Nin Game can (and will) leverage it's 10-15 % restocking fee by essentially "floating" "supplier issues" to avoid having to address the root cause of a problem without giving up their "cut" of your money that they've been holding without actually providing the goods. By "floating" I mean they will continue to provide canned responses where they use sympathetic language about the issue but do not offer substantive options of any kind to either get your money back or some form of incentive. In fact, you could pay for an item that they can't (or won't) deliver and they won't issue the bonus points for it until the item ships. At first I thought this made sense because if an order gets refunded and a purchaser uses points from that refund, they're hosed. However, even when I tried to hold on with them and their delays and issues - they offered no realized help, no actual relevant benefit. All they offered were empty words and I was either stuck with losing access to my funds (these aren't/weren't small purchases) for an extended period of time or without getting (or even hope of getting) the goods purchased. This screams a one-sided business tactic to maximize revenue and reduce spoilage/loss with little concern about fostering a good relationship with a customer. I imagine the only reason my account didn't get suddenly deleted and all my orders canceled is because I've spent thousands and thousands with them recently and they like money like Frito from Idiocracy likes money. Just protect yourself and do not rely on Nin-Nin Game's goodwill. I hope everyone else has had a much better experience and I'm an outlier. Again, until recently, Nin-Nin Game was one of my favorite merchants.
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June 6th - can't tell you how early in the morning it was, but I was doing the browser refreshing madness bit... Then learned the next day that I didn't have to :P.
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I haven't posted because I've been trying to give them the benefit of the doubt, but their customer service has been terrible. I've had issues with their delivery system even when I contact them weeks in advance and ask them to combine shipments - they either won't or fail to. This is even trying to use their warehouse. I had it happen once and owned the matter and let it slide, but the second time? I tried way in advance, got their own support person to assert the shipments would be combined, and then they denied they said it. I have yet to find the right combination of secret sauce to make it work as intended, there's always a reason that it doesn't or can't. I've also paid for items they said they had ready to ship to then learn there was a delay... OK, fine, that happens... So I wait, even until well after their next target date to follow-up and they kept kicking the can because of a supplier delay. Meanwhile, the items appear on E-bay, stateside Amazon, HLJ, you name it... I wait two weeks then ask them again, same canned supplier delay message, no actual update, no alternative options, nothing. They've held my money for months and months at this point. I've stopped using any payment method except credit card with them to ensure if they play games that I have recourse outside of their customer service - and this has proven the most valuable tool to deal with them so far when things go sideways. Take a close look at their refund/return/restock policies - they have everything to gain and nothing to lose when it comes to canceled/refunded orders. I ramped up my orders with them beginning mid-last year because I was feeling OK about them, too. I've even posted some of their fantastic deals. Here, recently, they've been a train wreck for me. Hoping it improves because they've landed/will land in the merchant of last resort bucket for me.
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I don't know what kind of devilry Yoyakunow is practicing... But I literally just paid for my Ozma and it's being delivered tomorrow. I'll have to admit that it took a minute to get an update on the order, but once the update came in Yoyakunow has been world-class on it. I wish my recent Nin-Nin Game experiences were even remotely this good. They have been absolutely horrific lately.