Went to Target around lunch and got my $5 Shockwave. Is "floppy neck" a common problem in Shockwave mode? He'll hold his head up, but if you look at it funny it'll flop forward, and he stares at the floor. Lots of pins in the chest/neck, not sure how/if it can be opened up to do the nail polish fix.
::edit:: Figure's fine, I just hadn't figured out how the neck joints work yet. (plus the instructions don't talk about it AT ALL--neither the neck collapsing feature, nor how the head/jaw interaction works) Just an arrow pointing up.
If your Shockwave has a floppy neck in Shockwave mode---move the base of the neck forward, kind of "over and on top of the collar", and rotate it (pivoting at base of neck) back just a bit. This will make the neck stretched out, with the face being nice and vertical. Neck will overall be "forwardly mounted".