jvmacross

Nippon Yassan: Problems of Quality or Non-conformity In the case of receiving a product that differs with the order (dis-functioning or non-conform), the Buyer must file his claim within 7 business days of receiving the shipment. Claims shall be sent as Registered Airmail to Nippon-Yasan.com (seriously? ) at the aforementioned address, and must include: - The Buyer's address and identity. - The references of the product. - The motivations of the claim. Product returns shall be done within 7 business days from the attribution of a return identification number by Nippon-Yasan.com Service Center. In any other case, Nippon-Yasan.com may not proceed in any refund or any exchange of returned products. All products to be exchanged or refunded shall be returned as Registered Airmail to Nippon-Yasan.com in their original packaging. The products must be complete with all their accessories, as in the original order. Shipping costs are to be paid by the Buyer. The Buyer remains responsible for all risks and damage resulting in the return of his shipment. In the case of non respect of the above procedure, the Buyer may not file any claim for non-conformity or defect of the delivered products. In other words.....pay with a credit card or via paypal and deal with a refund/exchange through either of those two payment proxies. I would not deal with Nippon Yassan directly if something similar happened through them.....anyone have any experience with a refund/exchange through NY??? But at least they are not flat out saying you are SOL like AmiAmi!!!

Wait...what? Since when has AmiAmi been anyone's LAST alternative on MW? Lately that has been reserved for NY....and I am just referring to Macross stuff since that is all I collect and see others posting about....

So how is kicker773's refund coming along? Hope he went the Paypal route...especially now...case history and all.... Sucks to be AmiAmi right about now... Not to defend or help out AmiAmi...but if they want to keep screwing with foreign customers...they need to include some waiver in the checkout process that foreign buyers need to check before final payment, basically saying that if you check it you agree to hold them non-liable for any mfg defects, etc. .... Or they can just do the right thing and treat all their customers equally?

He wants his full purchase price back...which happens to include the cost of originally having it shipped to him....his cost to return to AmiAmi will come out of his pocket....assuming Paypal even requires him to return it.....

Mommar said via Paypal dispute...so yes...they changed their tune under threat of paypal blacklisting....Mommar...you have them in your crosshairs....may as well go for the kill....either way you come away better than with the original 15 dollar brush off.... Just tell Paypal that their offer is good but you feel a full refund including shipping is what you want...especially since you will need to pay to return it.... Maybe a small secret mark inside the box to let anyone on this board know it was yours if they receive the same busted wing -19.... Good luck!

That's 2 of us!

Nah! Folks will be glued all night to the AmiAmi site during the next Bandai DX 2 minute pre-order party! The lure of a 15% discount is just too powerful.....

Yes, paying for return shipping is to be expected. Only huge retailers can afford to offer free return shipping due to negotiated shipping deals with the UPSs and FedEx's of the world..... I'd still like to know when AmiAmi changed their tune from 15 dollar refund to Full refund minus shipping......I'm guessing AmiAmi does this BS enough times to know they can get away with it ALOT, but knows that screwing with their business relationship with Paypal is not worth it when confronted with the "biggest sabre rattlers" .......Paypal can BLACKLIST just as well as they can I guess....

I would not recommend working with them directly.....what has paypal said?...Did you initiate a dispute?...Are they making you the offer of a refund before having the paypal dispute initiated or did they offer refund minus shipping after you initiated a dispute with paypal? paypal is your "big (only) stick" in this case.....use it wisely

Does it matter? All it takes is one shafting from a big ticket item to lose all your savings from past purchases..... Cheap stuff is expensive in the long run.....

If Bandai Visual decided to wait until the last possible moment to announce English subs and/or dubs......I wonder if they would be able to discern any significant increase in the number of pre-orders....

Macross Plus and Macross 7 both contain what every other Macross animated show has as it's 3 main characteristics......transforming fighters.....music.....love triangle.........'nuff said..... This Macross formula has more or less worked for the last 30 years....and no sponsor, assumingly Bandai, is going to risk a significant investment by signing onto a Macross project that will deviate from what has made this franchise a proven money-maker for decades......

I probably should have said "...would want a Macross series"....as a Macross superfan, I'd probably "like" or "care" for anything Macross! ....but not sure if the casual fan would be so forgiving? I have no knowledge about cosplayers or cosplaying....but the only thing I can think of for cosplayers' choices in what to cosplay may have something to do with the ease/cost in cosplaying a character versus designing and building a battroid costume.....dunno

I knew someone would mention those series..... But, yeah.....too borrow a term that I have heard all too much in recent days...."niche within a niche".... As far as I know Musicalture is not even available to view by anyone that did not make the original showdate(s?).....the only thing I can think of being more "Macross" niche than Musicalture would be an anatomically correct inflatable Ishtar doll! Anyway, perhaps stage and print are the only mediums where the standard Macross formula can "successfully" deviate.....I would still argue that in terms of a full-blown animated series (like the one we are all waiting for more info on), the standard music....love triangle....transforming mecha....is going to remain the go-to core concepts for any writers that will be involved with it's development.....and that suits me fine....it is Macross afterall... BTW...I have been on the hunt for the Argentine release of Macross Trash....so hearing that it is "OK" from another fan gives me some hope that I may like it.....

Yes, you never did question Macross II's "Macross" standing....nor did I ever say you were somehow diminishing it's status as a true Macross show..... What I was pointing out was your assertion that a Macross show does not need to be "this or that".....when it actually does need to be "Macross-like" (regardless if it is ultimately a "good" or "bad" show, we expect certain things from a Macross show, which have been brought up before).....why else would you need to point out the fact that the Metal Siren is "Gundam-like", which by default means "un-Macross-like"....or as you pointed out that it seemed as it did not belong "in the same universe"......that universe being, assumingly, the "Macross Universe". Honestly, how many Macross fans would actually care for a Macross series with absolutely no transforming fighters?

Guess you Canadians have it really bad.....if you do full disclosure on package value...you get hit harder on the import tax.....if you under-disclose the value and the item is either lost, damaged or stolen.....you would be limited to the declared value in terms of compensation..... First world problems....

Since Arcadia has once again started using flip lids on their boxes....it would seem much easier for a seller to once again, at a minimum, visually inspect the toy for any obvious breakage and/or missing parts.....with that said....an unscrupulous company can potentially take advantage of this and "set aside" less than perfect samples to their SOL foreign clientele......

That's fine.....and expected since you did not use a CC...went straight from your bank account to AmiAmi....with paypal serving as the "proxy".... basically, the issue will be if the damage occurred in transit or if the item left AmiAmi as damaged goods...which seems to be the case.... Paypal protects the buyer against receiving items "not as described".....Essentially, you need to let Paypal know that your purchase was for something "brand new" and it arrived "damaged".......with that said...AmiAmi will tell Paypal that the item was "fresh off the shipper's case" and to the best of their knowledge...it would not be expected to be "damaged"....that they acted with good intent.....they will then point out their "policy towards non-Japan buyers".....this may or may not sit to well with Paypal.......In fact, this draconian policy may be your best hope at Paypal siding with you...... At that point.....you are at the mercy of Paypal...they will either side with you or not....If not, they will most likely ask AmiAmi, in the interest of fairness to all, to accept the return (minus shipping costs) and refund you a partial payment........with that said...I do hope it would be more than 15 USD......honestly, if they do not want to accept the return, the refund should be at minimum 50%........If you receive close to that...you can probably sell for parts....especially the weapons, armor, etc..... Guess this may be a lesson to anyone considering buying from AmiAmi in the future.....if you get your cash back, then the risk may be worth it.....if not, time to shop elsewhere.... Good Luck!

Did you buy it with paypal or a credit card....think it's time to take that route....you should be covered for damaged goods....just make sure you hold onto your shipping box and everything it came with in case they want proof that the damage was not via "shipping"......clearly it was not, but that is what paypal/CC will want to blame first...

Agreed that "as long as it's good" is what really matters when all is said and done.... However, I do not think you can say you don't need Macross to be "like this or like that".....while complaining that a craft like the Metal Siren feels like it does not belong "in the same universe"......in short, Macross does need to be "Macross-like" and stick to what makes Macross....well....Macross Maybe the issue is that Macross to various fans is defined by their favorite show(s).......but, in general, the core of any Macross show are still....Music, transforming fighters, and love triangles......The weight each of these 3 components is given in any particular series, whether real or perceived, is what makes fans like one show over another.....

To those that received damaged goods...did you contact your credit cards yet? Most cards have some sort of consumer protection against this sort of thing...or if paid through paypal....they should be able to help too....

No reserve auction....let's see what it fetches: http://page4.auctions.yahoo.co.jp/jp/auction/d151605762 MSRP....less?.....Or early VF-4 release days pricing all over again?

Oh no...now your YF-19's are no longer MIBISSB..... May as well sell them both to Mandarake for less than 50% of what you paid for them!

Bottom line is that most of the Macross concepts developed during and after Macross7 are what most Macross old schoolers find "wrong" with the franchise....It's not the Macross they grew up with... MacrossF had considerably less of it and thus was better received by that section of the fandom....basically it was less like M7, M0...and more like SDFM, DYRL, M+.....