MacrossJunkie

I wonder what is the ratio of unbent lasers to bent lasers is at this point. Sorry to hear about your Horus. It seems to be about as common as bent YF-21 lasers. I see so many reports of it on the discord and some in the joytoy reddit. Getting a replacement torso should be fairly painless. Less of a hassle than trying to get parts from Bandai, at least. I was fortunate with mine. The only problem mine had was that one of the claws was unpainted.

I saw another case posted on reddit where a chunk of the canopy that had a tab on the underside had broken off. These canopies are so fragile, they come broken out of the box.

Got Mr. Heresy on Friday. He's a heavy and chonky boi. I feel like nearly 40% of the weight is from the wolf pelt and cape. Did some work to repaint his face to add some shading and details as it was kind of lacking. Also repainted the pelt as they did a piss poor job of it. Added a wash, highlights and weathering to the rest of the figure and a red LED behind the head. One of the best figures JoyToy has released so far this year.

Spent like 30 min messing with some panel lining, edge highlighting and doing some drybrushing just to see how it would look since I have been doing the same with the joytoy WH40k stuff I've been collecting lately. Not sure how I will go about weathering it. There's just so many pieces that rub together, especially taking the legs out of the bay or pushing them back in. There doesn't seem to be any way to do it without a lot of scraping. Might have to just go without a clear coat for once.

Can't hurt to try at the very least. They ask for: A picture of the part needing replacement (presumably showing the defect) A receipt of the order showing who you got it from, date of purchase and the item purchased Picture of the Bandai Namco sticker on the box Picture of the UPC code If you can provide all that, I would think you would have a chance. If this replacement service works out for me, I may just end up getting from US retailers in the future since Bandai's QC has really gone down the toilet these past 4 or so years, even more so than usual. However, I probably won't know for 6-8 weeks as they claim that's how long this will take. From the email:

Interesting, without having the JP one, I wouldn't have known that. That may be part of what they're looking for when they have us send a picture of the upc code. I have the same number embossed on mine as well.

It should. The one I got was for the US distribution. It has the Bandai Namco warning sticker on it which the replacement form requires or they won't even consider the request. I was directed to that web form by the US retailer I bought from.

Oh boy, I found another issue with mine. The gray plastic that holds the metal landing gear is kind of soft. I had the landing gears deployed and wanted to push them back in. The port side landing gear won't hold firmly and the flimsy plastic flexes and causes the metal landing gear to pop out of its grip. The lock that keeps the landing gear in the vertical position is stronger than the plastic that holds the landing gear. it's already showing some signs of wear from repeated attempts to pop the gear in and push it down. I finally got it by pushing as close to the base as possible, but I'm not using the landing gears again if I can help it. This thing is just lousy all over and am kind of having some buyer's remorse.

Finished up my jump pack intercessors and a third termagant. Really hoping they release more nid units. Could really use some hormagaunts at the very least.

I might just stick putty in to keep them in place. Makes it not permanent, but keeps them from falling out easily.

The seller directed me to the Bandai returns and replacements web form. https://www.bandai.com/returns-replacements Since the box has the Bandai Namco sticker, I'm hoping they can help.

Argh... this thing is a total QC piece of crap. I went to put in Guld and found that the part of the canopy that attaches to the hinge is half disintegrated. There wasn't even enough plastic inside the cockpit or anywhere else in the box to make up what should have been there so this too must have happened at the factory. FML, I got a real winner here. Contacted the seller to see if replacement parts can be obtained from Bandai. Or if not, then if a return and exchange would be possible.

I found my heat gun and straightened it out. Just toasted it for around 15-20 seconds on both sides over the heat gun and it got really soft. Straightened it out and there's no stress mark at all any more. The top did curve bit. I'll see if I want to bother fixing that later or not. Just out of curiosity, I tried which paints I had matched the color of the head laser the best. It looks like the "Flash Gitz Yellow" Citadel paint was the closest. I used the paint straight out of the pot and painted the whole ring in the pic above. It's close, but just a tad brighter. It only needs a very slight tinge of gray to match if anyone without a heatgun wants to touch up the stress mark with paint. .

I got mine and it's just as bad. After examining the packaging for myself. I have to conclude that the untrained bonobos they used to package these in the factory damaged the head laser at some point before even putting the plastic cover over the tray. There are no signs of denting, stress, or abrasions to the tray covver, aside from some rubbing on the outside of the tray with the box. You can't get this degree of bend without any stress marks to the tray cover from putting the cover on or any jostling or crushing during shipping. It's simply impossible. Frustratingly, I can't find my heat gun anywhere and my hairdryer doesn't get it hot enough to get the plastic soft. I won't be able to fix this unless I can find my heat gun.

That's what it's looking like to me. I was unable to imagine how a bend that severe could possibly occur in shipping unless the box itself sustained nothing less than puncture damage right above where the head laser is.

Man, yours is almost identically bent like kajnrig's. A slight bend - I can understand how that happens, but I can't imagine how they're getting bent to this degree though. Is there any sign of indentation on the middle of the box?

Yikes, that is one of the more extreme ones I've seen. It looks half broken off...

I haven't gotten mine yet. Tracking says ETA Aug 4th. I'm hoping for the best, but preparing for the worst. If mine does arrive bent, I have a heat gun I can use which should work better than a hair dryer. I've used it to bend acrylic and fix weirdly bent pvc parts before. The key is to dunk it in cold water afterwards while it's still being held in the right position. Worst case scenario where there's a visible stress mark, I may try matching the color and painting the piece.

I wonder if painting the piece to hide the stress mark would be an option, either just on the stress mark or the whole thing (and just paint around the red label as close as possible). Just based on the photo and not having it in hand yet, the color looks close in color to either "Tau light ochre" or "Averland Sunset" Citadel paints.

Got notice of shipping from Kappa Hobby. This is going to be a stressful wait to see what I'll get with Schrödinger's head leaser.

Alternatively, I would have used the heat gun (or a hair dryer if no heat gun is available) first on the bent part of the plastic to soften it up some, then applied the clamp to keep it straight and submerged in icy cold water for like a minute. From past experience, I find that is usually enough to straighten out plastic. Less items needed and a much shorter time. I'll probably be doing that if mine comes with a bent laser.

Sounds plausible to me. In reality, it could be that and other reasons, none of which are exclusive. Whether it's getting bumped around, shipped upside down, box getting squished, etc, it still comes down to the poor packaging design that leaves the head laser susceptible to damage. and compounded by Bandai not owning up to their screw up and calling it a "quality variance".

They can't be serious! This isn't just some quality variation where tampo is misprinted or joints are loose. This is damage due to poor packaging design on a $300+ product. So basically Bandai is saying "Meh, it's fine. Deal with it" So HLJ can't/won't help? I'm seriously considering cancelling my order now since if I get one with a damaged head laser, it sounds like I might not have any recourse for a fix from the manufacturer.

Painted up the nids I got recently to be more like Leviathan colors. Also took some inspiration from the SM2 teaser.

Some weathering, inking and highlights added to Abaddon and a couple Justaerin terminators